Your well-being is our priority

Vaibaje's Responsible Gaming Policy

When gaming shifts from entertainment to a problem, Vaibaje is here for you. We believe a healthy and enjoyable gaming experience is the real goal — set your limits and have fun.

18+
Minimum Age
24/7
Support Team
5
Safety Tools
Free
All Services

Six Pillars of Responsible Gaming

Responsible gaming at Vaibaje is more than a policy — it is part of who we are. We are committed to the well-being of every player.

Set Time Limit

Control your daily, weekly, or monthly gaming time yourself. When time runs out, Vaibaje will notify you automatically.

Deposit Limit Control

Set daily, weekly, or monthly deposit limits that fit your budget and stay free from financial stress.

Break Feature

Need a break? Temporarily suspend your account for anywhere between 24 hours and 30 days, entirely on your terms.

Self-Exclusion

For serious issues, permanently close your account for a period of 6 months to 5 years. This decision cannot be reversed.

Age Verification

Vaibaje strictly enforces the 18+ requirement. There is zero compromise when it comes to protecting minors.

24/7 Support

Our trained support team is available 24/7 for any issue. You are not alone.

1. What is Responsible Gaming?

Responsible gaming at Vaibaje means enjoying gaming as a healthy form of entertainment — where you set your own limits and gaming does not affect other areas of your life.

We want every player to enjoy their time on Vaibaje. Our responsible gaming program is built on the belief that gaming should be fun, not stressful. When gaming stops being enjoyable and starts causing financial or emotional harm, it is time to seek help.

The core principle of responsible gaming is to play for entertainment, not to chase losses. Every game outcome is entirely random — no strategy or pattern can guarantee a win.

2. Recognize Problem Signs

If you notice any of the following signs in yourself, seek help right away:

  • Repeatedly betting to recover lost money.
  • You cannot focus on other tasks because you are constantly thinking about gaming.
  • You are hiding your gaming from family or friends.
  • Gaming is affecting your work, studies, or relationships.
  • You are unable to stop gaming despite trying.
  • You are borrowing money or dipping into savings to fund gaming.
  • You feel restless or irritable when you are not gaming.

If you notice these signs, do not blame yourself — this is a recognized problem with real solutions. Use Vaibaje's support team and self-exclusion tools.

3. Vaibaje's Safety Tools

Vaibaje gives you several effective tools to help you game responsibly. They're free and available to use at any time:

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases apply after 7 days.

Time Limit

Set the length of each session. Vaibaje will alert you when the time is up.

Loss Limit

Once you reach a set loss amount, play stops automatically. Keep your financial losses in check.

Break Mode

Put your account on break for 1 to 30 days. You cannot log in during the break period.

4. How to Set Limits

Setting limits on Vaibaje is simple. Go to the "Responsible Gaming" section in your account settings and follow the steps below:

  • Step 1: Log in to your account and click the profile icon.
  • Step 2: Select the "Responsible Gaming" menu.
  • Step 3: Choose the type of limit you want to set (deposit / time / loss).
  • Step 4: Enter the amount or time and confirm.
  • Step 5: Reducing your limit is immediate. To increase it, you must wait 7 days.

If you have trouble setting limits from account settings, contact our live chat immediately.

5. Self-Exclusion

Self-Exclusion is the strongest safety tool available. If you believe gaming is harming your life, choose Self-Exclusion.

  • Duration: 6 months, 1 year, 2 years, 5 years, or permanent.
  • Effective: Takes effect immediately upon request.
  • Reconsideration: Cannot be cancelled before the period expires.
  • Bonus: All marketing communications will stop during Self-Exclusion.

Contact our support team to activate Self-Exclusion. Our team will help you with respect and without judgment.

Do not attempt to open a new account while Self-Exclusion is active. This goes against your wellbeing and violates our policy.

6. Protect Minors

Vaibaje strictly prohibits anyone under 18 from using the platform. We take the following measures:

  • Age verification is mandatory at registration.
  • Additional identity verification may be requested at any time.
  • If a minor is identified, the account is closed immediately and all deposited funds are returned.

Advice for Parents: If you have children at home, enable parental controls on your device and keep your login information secure. Let us know right away if you have any concerns.

7. Where to Get Help

Problem gambling is a recognized mental health condition and it is treatable. The following services offer free support:

  • National Mental Health Helpline: Bangladesh Government Mental Health Services.
  • Kan Pete Roi: Mental Health Support Organization in Bangladesh.
  • Local Hospital: Consult the mental health department.
  • Vaibaje Support: Our trained team is available around the clock.

Asking for help is not a sign of weakness — it is a sign of courage. Vaibaje is always here for you without judgment.

8. Healthy Gaming Tips

Follow these practices to keep your gaming responsible on Vaibaje:

  • Set a budget before you start playing and stick to it.
  • Keep a clear head — take a break when you feel angry or frustrated.
  • Think of gaming as entertainment, not a source of income.
  • Make time with family and friends a priority.
  • Take regular breaks and make time for other hobbies and activities.
  • Do not chase losses by placing more bets.
  • Never bet with borrowed money or funds meant for rent or food.
  • Do not play while under the influence of alcohol or other substances.

Stay in Control

Use Vaibaje's responsible gaming tools to keep your experience safe and enjoyable.

Deposit Limit
Daily / Weekly / Monthly
Time Limit
Session / Daily
Loss Limit
Auto-Lock
Break Mode
1–30 days
Self-Exclusion
6 months – Permanent

Responsible Gaming FAQ

Find answers to our players' most frequently asked questions here.

Yes, a request to lower your limit takes effect immediately. However, there is a 7-day waiting period to increase your limit. This is intentional to prevent raising limits based on emotion.

No, your account cannot be reactivated until the self-exclusion period ends. If you chose permanent self-exclusion, your account will never be reopened. This is intentional — it is the most effective protection for serious cases.

Break Mode is temporary — from 1 to 30 days — and your account reactivates automatically when the period ends. Self-Exclusion is long-term — from 6 months to permanent — and cannot be cancelled before the period expires. Choose Self-Exclusion for serious issues.

Reach out to the Vaibaje support team. We take your concerns seriously and are ready to help family members in need. If possible, encourage the person to seek professional mental health support.

Yes, all of Vaibaje's Responsible Gaming tools — limit setting, Break Mode, Self-Exclusion — are completely free. There are no additional charges to use these services.

Play with joy, bet with responsibility

Join Vaibaje and enjoy a safe, responsible gaming environment. Use our tools to keep your gaming experience fun at all times.

Safe Environment
Set Your Own Limits
24/7 Support
All services free of charge
বাংলা